* There are NO cash refunds
* Music is NOT returnable or exchangeable.
* Returned Merchandise:
1. Must have original "sales slip"
2. NO cash refunds.
3. Returned merchandise is subject to a 20% re-stocking fee with balance in credit.
* NB...Pastel's reserves the right to refuse any returned merchandise.
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* Lay-A-Way:
1. Downpayment of 20%
2. No S/C if payment is regular (minimum-once a month)
3. NO cash refunds
4. If no payments made within a 60-day period, Lay-A-Way will be terminated and item
restocked.
5. Re-stocking Fee is 20% with balance issued in credit, if any.
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* Repairs are on a CASH basis. Any item repaired and not claimed within 30 days will be sold
for the cost of the repairs. No further notice will be given other than the original notice
of completion.
* Bad Check Fee is $20.00.
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* Deposit on Special Orders:
Music:
1. Sheet Music: $2.00/SM*
2. Book: $3.00/Book
*Refund if music not available
Music Accessories & Instruments: 50% Deposit with Balance on Delivery
* NB. Special Orders once placed are NON-CANCELABLE.
* Shipping Charges on Special Orders:
Music:
1. Sheet Music: .25/SM
2. Books: .50/Book
3. Individual Special Orders: Total cost of shipping
Music Accessories & Instruments:
1. Minimum of .50/item
2. Individual Special Order: Total Shipping Charge
* NB…Customer forfeits deposit on any Special Order if not picked-up within 30-days of
notification that order has been filled.
* Electrical Equipment, such as amplifiers, PAs, speakers, Microphones, effect pedals,
pick-ups, cords, etc., are not returnable or exchangeable.
* Close-Out Items: All sales FINAL. No return or exchange.